Plantronics DA80 (201852-01) Next-generation USB audio processor for Plantronics headsets

Overview: Enhance the experience When you deploy softphones in your customer service center, Plantronics DA Series USB audio processors deliver more than just a great audio experience by providing context for every call. The DA80 offers exceptional quality and control, and also helps you meet OSHA and Noise at Work requirements. With Plantronics Spokes, our portfolio of software solutions, software and third-party integrations, you will be able to gain operational insights, improve processes and improve the customer and employee experience. The Plantronics DA80 is a high-performance USB audio processor for analog headsets with high quality audio, and one-touch call, mute and volume control. Plantronics software takes the DA80 one step further by revealing insights which can be used to enable more effective operations— it can detect when the headset is disconnected and will automatically activate screen locking for security compliance, it can report on call events, and more. Features: Modern and sophisticated styling conveys quality and confidence Easy, at-your-fingertips interface enables representatives to bypass on-screen call control menus for better focus on callers Quick Disconnect (QD) feature provides walk away convenience and compatibility with all Plantronics QD-equipped headsets Superior noise and echo cancellation for richer, clearer conversations Acoustic exposure algorithms helps you meet Noise at Work regulations Free, open APIs to add intelligence or inform work flows and business processes by building a contextual bridge across customer care ecosystem Downloadable firmware updates and unique serial numbers creating consistent management of devices across your center Backed by industry-leading Plantronics global service and support and a full two-year limited warranty Package Contents: DA80 USB audio processors Product manual Two year limited manufacturers warranty